Returns & Exchanges Policy
At Bio Sculpture, we want you to be completely satisfied with your professional nail care products. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened items in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our customer care team with your order number and the reason for your return to receive a Return Authorization (RA) number.
- 2.Prepare Your Package
Ensure the products are securely packed in their original boxes to prevent damage to the professional-grade formulas during transit.
- 3.Ship the Items
Affix the provided shipping label or use a tracked courier service to send the package back to our distribution center.
- 4.Receive Your Refund
Once our quality control team inspects the items, a refund or store credit will be processed to your original payment method within 5-7 business days.